Product Lead (LiveOps Team)

Địa điểm làm việc: 141-143 Nguyen Co Thach, An Khanh Ward, Ho Chi Minh City, Vietnam, Ho Chi Minh City, Vietnam (Hồ Chí Minh)

ABOUT THE TEAM

● LiveOps Team owns the long-term growth live game portfolio through product strategy, business performance, player experience, and operational excellence. We focus on maximizing retention, engagement, and monetization across mature titles by making smart product decisions, running effective LiveOps, and building strong cross-functional teams.

● We are looking for a Product Lead to help drive the next stage of growth for our LiveOps team and game portfolio. This role is responsible for setting product direction, growing Product Owners, and driving business outcomes across live game titles through strong strategic, cross-functional, and people leadership.

WHAT YOU’LL DO

Product Direction & Business Ownership:

● Own the strategic direction for one or more live game titles, ensuringalignment with company goals, portfolio priorities, and market opportunities

● Translate business goals into clear product priorities across retention,monetization, content strategy, and player experience

● Identify growth opportunities through player behavior, market signals, competitive benchmarking, and internal performance trends

● Set quarterly product goals, define success criteria, and make major trade-off decisions across initiatives

● Balance short-term wins with long-term product health and sustainable franchise growth

LiveOps Performance Leadership:

● Define the LiveOps direction, planning principles, and success criteria for events, feature releases, offers, economy improvements, and content beats

● Review and challenge seasonal plans to ensure they support business goals, player needs, and portfolio priorities

● Drive continuous optimization of core metrics such as retention, conversion, payer performance, ARPDAU, and LTV

● Guide experimentation priorities by clarifying what product questions matter most and how results should influence future priorities

● Monitor game health and respond to major risks, opportunities, and performance changes

People & Team Leadership

● Lead, coach, and develop Product Owners and other product talent within the team

● Raise team quality through stronger prioritization, sharper decision-making, and better product judgment

● Provide clear direction, feedback, and context so team members can grow in ownership and impact

● Help shape team ways of working, performance expectations, and leadership bench strength for future scaling

Cross-Functional & Decision Leadership

● Act as the senior product counterpart across design, production, analytics, engineering, art, UA, player lifecycle marketing, and other key stakeholders

● Align stakeholders around priorities, trade-offs, target outcomes, and success metrics

● Resolve strategic ambiguity, unblock high-impact decisions, and keep teams focused on the most important business opportunities

● Support healthy execution through clarity of direction, without taking over day-to-day squad ownership

● Promote a culture of ownership, learning, fast iteration, and honest feedback

WHAT SUCCESS LOOKS LIKE

● Product direction is clear, focused, and tied to meaningful business outcomes

● LiveOps priorities and major decisions are sharper, faster, and better aligned across functions

● Product Owners grow in capability, ownership, and decision quality over time.

● Owned titles show stronger product health through better retention, monetization, engagement, or strategic progress

QUALIFICATIONS

● 5+ years of product management experience, with meaningful ownership of live products in mobile gaming or comparable consumer digital businesses

● Proven experience owning business or product outcomes for live products, ideally including retention, monetization, and LiveOps performance

● Strong understanding of LiveOps strategy, game economy, player lifecycle, and mobile game business drivers

● Demonstrated ability to turn ambiguous business goals into clear priorities, align cross-functional teams, and make high-impact decisions

● Experience operating at game-level or team-level scope beyond a single feature area

● Experience coaching, mentoring, or managing Product Owners and other product talent

● Strong analytical thinking and fluency in key product and game metrics such as retention, conversion, ARPDAU, payer metrics, and LTV

● Excellent communication and stakeholder management skills, with the ability to influence without relying only on formal authority

● Sound product judgment with a strong bias for impact, player value, and business outcomes

● Professional fluency in English across listening, speaking, reading, and writing.

NICE-TO-HAVES

● Experience leading LiveOps for scaled mobile game titles

● Experience working across a portfolio of mature products with different business and player challenges

● Hands-on familiarity with experimentation, segmentation, player lifecycle marketing, and monetization systems in live products

● Direct people management experience or a track record of building strong product talent pipelines

● Experience in music games, casual games, or other live-service products with strong event-driven engagement loops

OUR CULTURE

● We believe in high ownership, sharp thinking, fast learning, and honest collaboration. In this role, you’ll have the opportunity to shape product direction, grow people, and make a direct impact on the business

performance of games played by millions.

● If you are excited about leading products, growing teams, and building the next layer of leadership in LiveOps, we’d love to meet you.

● Ready to join the beat? Send us your CV and a short note describing a product decision or LiveOps initiative you led that created meaningful business impact.